Reviews of Our Dealership

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  • "Great experience! very helpful, everyone very pleasant, friendly... I needed tires in a pinch, asked a few people at the lodge I was staying at in Suchas GA, and everyone recommended Pandoras. well worth the trip. I highly recommend, great customer service. thank you. special shout out and thank you to Justin in parts/service."

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    Walt Fl
  • "Pandora's European Motorsports is a fantastic dealership!! Great selection of motorcycles and a great bunch of people. With thanks to Stephen, Matt, and Karla I was able to purchase my dream Bonneville T100 and have it delivered to my door here in the Florida panhandle. Special thanks to Ken for an on-time delivery in that beautiful van! Now it's time to ride. Cheers!"

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    Ted Cobena - Santa Rosa Beach, FL
  • "Just had my 2015 BMW R1200RT in for diagnostic service; throttle issues and going into limp mode. Made an appointment and showed up on time. The service manager was ready to receive me. Helped me unload my bike from the trailer and got it right up on the rack. He kept me informed of the progress. Within a couple of hours, they had my issues resolved. I have since taken a ride for a couple of hours and the performance is great. During my wait, I had time to peruse the showroom. A very impressive inventory of the various makes they carry. I was cordially greeted by the staff; no pressure at all, and freely answered all my questions. I was very impressed with this dealership. I will definitely call on them for any future needs as well as potential future trade-ins."

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    Dwight Suiter - Cookeville, TN
  • "Great people to work with."

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    Bill Pyszka - Blairsville, GA
  • "When I first visited this establishment, I noticed there were plenty of bikes in the building that were actually for sale. (I had visited a neighboring shop and was shocked at what little inventory they had) So when I walked in to see all these bikes for sale, I immediately was happy. The first smiling face to meet me was Christian. He immediately showed me a KTM that was exactly what I was looking for. (Naked bike). After a quick discussion on the bikes' newer technologies, we came to an agreement! Another cheerful face to deal with: Karla was next on the list to meet, seeing as she had to work out how I was going to pay for it. She whipped out all the forms that she prepared super quickly. IN LESS THAN A HOUR I HAD A NEW BIKE!!! Woo Hoo. Last but not least I met up with the GM Matt Welch. This dude is a straight-up professional but, he puts out a genuine vibe that says We're here for you! What else can we do to brighten your day? How about a cup of joe? In summary, before you waste your time running around town, stop here at Pandoras European Motorsports. Quite frankly this is what old school customer service was all about!"

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    Jason Ha - East Ridge, TN
  • "I had been searching for a few months for a Speed Triple that suited my needs. I found a 2014 Triumph listed and contacted the dealership. From the 1st contact with Christian inquiring about it, to the delivery a few days later, the experience was easy. I live 2 hours from Pandoras, Christian, and the sales, and finance team were exceptional in handling my needs throughout the process. On my first visit to the location, my friend and I talked about how it felt like somewhere we would spend a Saturday hanging out. Everyone was welcoming. A few days later, I was picking up my bike, I felt just as welcomed as before. I am happy to be a part of their community and will continue to be for any and all of my future motorcycle needs. I would recommend and encourage anyone and everyone to make the same choice and become a part of Pandora's family of customers."

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    Arles Stinnett - Knoxville, TN
  • "After cruising motorcycle shops for a few months I narrowed my choice down to three models, two of which are carried by Padora's: KTM 390 Duke and Husqvarna Svartpilen 401. Chris offered test rides for both of them but there was no Husky on the floor, so I waited a day for the shop to uncrate and prep a bike for me to test ride, and I chose the Svartpilen. I'm happy with my choice. Thanks to Chris for getting me a better trade in exchange than I had been offered by others and just being friendly and helpful. Also thanks to Karla for getting all the paperwork done in a bang-up fashion. She actually remembered me as a customer from a previous career so we had a lot to chat about as the work was being done. Overall great experience and I'm now having fun on my new bike."

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    Johnny Wingo - East Ridge, TN
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    Julian Galvis - Kennesaw, GA
  • "I was on a cross-country trip between Denver and Richmond Va when my battery went dead in Chattanooga. Although I was more than dismayed at this turn of events my BMW information gave me the address of Pandora's BMW just 6 miles from my hotel. A quick call to their service department and I was in their queue as soon as my bike was towed to the store. Wonderful service, friendly staff ( and other customers), and very quick. I was back on the road in less than two hours and easily made my next destination in Memphis. Thanks, guys, you are a credit to your BMW franchise. Rich Dahl, Westminster Colorado."

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    Richard Dahl - Westminster, CO
  • "Overall a great dealership."

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    Michael Igou - Mc Donald, TN
  • "Great experience with these guys from sales to service everyone I met at Pandora was great to get to know. I had a small hiccup on my bike but these guys went above and beyond to get everything right. I would recommend this place to anyone who's looking for a new or used bike. I will be a lifetime customer."

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    Bobby Ratledge - Ooltewah, TN
  • "My K1600B Grand America is a little over one year old and went in for its 6,000-mile service. The bike also had some warranty work that needed to be addressed. The service department handled everything like a well-oiled machine and it was an absolute joy dealing with the Pandora personnel. Truly glad I bought my bike here. This is my BMW Motorrad dealership. Outstanding."

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    Jeffrey Schmitz - Hilham, TN
  • "Stopped in to have a tire replaced and ordered some accessories while I waited. Service was GREAT! One of the parts I ordered was not in stock. I was told it would be shipped to me when it came in. Over a month later no part.

    Big THANKS to Dillion for helping me with a part I ordered that never got shipped.

    Top-notch customer service. Made a mistake right and I had my part the next day.

    I appreciate this kind of customer service."

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    Mike Davis - Ellijay, GA
  • "I want to give a BIG thanks to the parts and service department of Pandoras Motorsports especially Justin and Dillon and any and all others who helped me out to get tires for my 1985 K100RS.

    I was visiting friends and touring in and around the Chattanooga area from Colorado. Due to additional miles, I did not plan on riding on my trip I was not sure I had enough rubber to get back safely.

    I Called several places with no luck due to my tire size availability. Even though Pandora did not have my tire sizes in stock they went the extra distance to locate, order, and set an appointment to mount them for me to head back on time and have peace of mind on my trip back."

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    Robert Shellum - Parachute, CO
  • "Was traveling on my KTM390ADV and check engine light came on. HBR in Cleveland, TN said go to Pandoras. The Service guys were fantastic! Told them my issue and they immediately took the bike into the shop to hook up the widget tester. Made sure the codes were innocuous, cleared them and got me back out to ride home to Georgia! Fantastic service...and fantastic store!!!! Thanks so much for mitigating what could have been a bad day!!!!"

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    Glenn Scott - Lynn Haven, FL
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